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Delivery Information

 

Kindly note that the shipping address is provided by you at the time of registration. The responsibility of address maintenance and update lies on you. We will not bear any responsibility for incorrect shipping address.

In case you are not able to update your address due to any circumstances, kindly email us the address to be updated before placing an order (Full Name and your email id along with full address to be updated) at rcplaneskolkata@gmail.com. Address change requests will not be entertained over phone call. 

 

We process your order within 1-2 working days and delivery takes 2-4 days to deliver. However due to closure on Indian Holidays, the delivery time might exceed, which depends on our delivery partners. We use various Logistic service providers like DTDC, Blue Dart or Fedex and are constantly looking to improve the delivery and processing time of your order. We suggest that you get the shipment/order insured.

Listed weight on product are for shipping purpose only and not the actual weight of product.

 

You may return an item purchased if the following conditions are met -

1. Accepted within 3 days beginning with the day of the delivery date, accompanied by the delivery receipt and Original Invoice.

2. Refunds require the item to be returned should be in the original packaging, unused & without any scratch.

3.Opened packages may only be exchanged for faulty products before any attempt to assemble or battery connected to electronics (No returns entertained after assembly or attempts to connect battery to electronic components).

4.Refunds will be applied to the mode of payment that was used to purchase the item minus 2% and delivery charges. All returned items must be sent back using a postal/courier service with a tracking method and postage cost need to be insured.

5. Kindly prepare unboxing video in case of crushed package or damaged to be claimed.

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